Your members’ access to world-class care
should not end at your region’s border
We exist to close that gap.
Oversee Care is the complex care navigation service for insurers, government health programs, and self-insured employers across the Caribbean, Latin America, and the United States. Every complex case receives physician-led review via a subspecialty-aligned physician, ensuring the reviewer matches the pathology. The result is evidence-based care, complete cost transparency, and a clinical team available from first referral to full recovery.
Financial ROI: For every dollar invested in navigation, the system saved
five. High-risk admissions cut in half. ER readmissions down by a third.
The cost of not navigating is not zero, it is paid by the patient,
the family, and the insurer.
Source: AONN+ Journal of Oncology Navigation & Survivorship, Aug 2022, Vol 13 No 8 (MetroHealth Cancer Center pilot) · Ferrante JM et al., J Urban Health, 2008;85(1):114–124 · Additional citations available on request
Pre-negotiated rates with top tier providers and JCI-accredited hospitals in Colombia, Miami, and across Latin America.
Top tier providers and JCI-accredited hospital network in Colombia and Miami
Pre-negotiated, transparent case rates
Specialist matching by diagnosis and acuity
Financial guarantee compliance managed by our team
We coordinate time-critical medical transports with a focus on safety, continuity of care, and operational excellence. From clinical planning and flight logistics to hospital admission, our team manages every detail to ensure a seamless transfer for patients requiring urgent or complex medical care.
Our network includes only rigorously vetted air ambulance providers that meet the highest standards of safety, regulatory compliance, and clinical quality.
Our standards include:
Owners and operators of the aircraft that hold FAR Part 135 Air Carrier Certificate
EURAMI, NAAMTA, or CAMTS accreditation
Bed-to-bed transportation whenever clinically appropriate
Receiving hospital acceptance and bed confirmation before departure
Emergency visa assistance through expedited government channels, when required
Continuous communication with medical teams, patients, and families
24/7 coordination with a live care team, never an after-hours voicemail
One invoice per case. Outcome data on request. Every financial and legal process is managed by a Certified Lead Auditor with 20+ years in regulatory compliance.
Centralized billing, not multiple providers
Upfront, pre-negotiated pricing, no surprise costs after the case
Legal and regulatory compliance: Certified Lead Auditor oversight
Case outcome reporting available for program evaluation
Itemized breakdown of charges provided directly from providers, ensuring full transparency on how every cost is composed.
The conditions below drive the highest costs in Caribbean and Latin American health systems. Each has a distinct navigation pathway and barrier profile.
| Condition | Navigation pathway |
|---|---|
| Cancer | Tumor board review · staging · treatment planning · survivorship |
| Cardiac surgery | Rapid triage · heart team conference · PCI/CABG · cardiac rehab · readmission prevention |
| Organ transplant | Eligibility · waitlist management · surveillance |
| Complex neurosurgery | MDT review · pre-op optimization · neuro ICU · outpatient rehabilitation |
| Burns & trauma | Specialist activation · damage-control decisions · family navigation · discharge planning |
| Complex neurosurgery | Subspecialty matching · family-centered navigation · cross-institutional coordination |
| Complex orthopedics | Pre-op optimization · orthopedic MDT review · fixation/reconstruction · early mobilization · rehab and discharge coordination |
Most partner conversations start with a single complex case that fell through the cracks. We are happy to walk through how we would have handled it and what a formal partnership looks like.
We respond within 24 hours.
